1. Introduction

Matproof ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our materials analysis platform and API services.

2. Information We Collect

Account Information

When you create an account, we collect your email address. If you upgrade to a paid plan, we collect billing information through our payment processor (Stripe).

Usage Data

We collect information about your use of our service, including:

Chemical formulas you analyze
API requests and response times
Features you use
Device and browser information
IP address and approximate location

Query Data

We store the chemical formulas you query to provide history features and improve our service. This data is associated with your account and is not shared with third parties for their own purposes.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send billing communications
Send technical notices and support messages
Respond to your comments, questions, and requests
Monitor and analyze usage patterns to improve user experience
Detect, investigate, and prevent fraudulent or unauthorized activity

4. Data Sharing

We do not sell your personal information. We may share information with:

Service Providers: Companies that help us operate our service (hosting, payment processing, analytics)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your account information for as long as your account is active. Query history is retained for 12 months, after which it is automatically deleted. You can request deletion of your data at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Encryption in transit (TLS 1.3) and at rest
Regular security audits
Access controls and authentication
Secure data centers with SOC 2 compliance

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Delete your personal information
Export your data in a portable format
Opt out of marketing communications

To exercise these rights, contact us at privacy@matproof.com.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies. You can configure your browser to refuse cookies, but some features may not function properly.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service. Your continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@matproof.com
Address: Matproof, Inc.